Kristina Donaldson
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Factory Reset Your CP200
Resetting your CP200 time clock restores it to its original settings. This process deletes all user data and personalization settings, returning the device to its default state. The following steps...
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Syncing Your Data
To access the User Management Menu and/or the Network Management Menu on the time clock as a supervisor or employee, the Role will need the corresponding time clock permissions set to Add/Update. ...
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Selecting an Environment on the Time Clock
IMPORTANT NOTE: This process should only be completed with the assistance of a CloudPunch Customer Service Technician. Please reach out to us via chat, email, text, or phone. Completing this proces...
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Filling out the Biometric Data Disclosure and Authorization Form
Keeping your organization compliant with biometric data regulations is important, especially when using the CloudPunch fingerprint scanning time clocks. To ensure compliance with biometric regulati...
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Administrator Role
The account administrator role has global access to every aspect of the account. This includes all elements of the Cloud and Time Clocks. Admins have complete access to the People, Places, Time Clo...
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Managing Your Price Plan
You can manage and update your Price Plan in the Settings section of your CloudPunch web portal. Your Price Plan is based on your number of Active Users - the number of users with a Punch Managemen...
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Removing/Archiving People
While you are not able to permanently delete a person from the CloudPunch account, you can archive people who are no longer members of your workforce. If you have seasonal personnel, you can archiv...
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How do I set up Overnight/Night Shift/ Third Shift Employees?
If you have overnight, night shift, or third shift employees, you may need to set up specific policies to ensure accurate timecard calculations and reporting. Fortunately, your CloudPunch account i...
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Where can I locate my admin passcode (PIN) for the time clock?
To access the User Management Menu and/or the Network Management Menu on the time clock as a supervisor or employee, the Role will need the corresponding time clock permissions set to Add/Update. ...
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Adding a Time Clock
To complete the steps in this article, you must be an administrator or have the necessary view and/or edit permissions enabled. If you believe you should be able to complete the steps and are not a...