Invoices and Payments

Enjoy instant access to your account's invoices and payment information. View and download invoices from the Settings section of the CloudPunch web portal. 

To complete the steps in this article, you must be an administrator or have the necessary view and/or edit permissions enabled. If you believe you should be able to complete the steps and are not able to, reach out to your account administrator to discuss updating the settings for your Role.

Notes: 

• Your fees are charged automatically monthly to your preferred payment form. If you prefer to pay annually, contact our team through the chat feature in your cloud portal to set this up.
• CloudPunch does not require an annual contract or commitment. You can cancel your membership at any time.
• Refunds are not granted for unused features, devices, users, or services. For more information, refer to the End User License Agreement.
• If you are tax-exempt, visit this article.

View your invoices and payments:

1. Log into the CloudPunch cloud portal.
2. Click your profile icon in the upper right corner of the window.
3. Select Settings.
4. Scroll down to the Invoices and Payment section.

Download your invoices:

1. Log into the CloudPunch cloud portal.
2. Click your profile icon in the upper right corner of the window.
3. Select Settings.
4. Scroll down to the Invoices and Payment section.
5. Click on the invoice number to download an itemized invoice in PDF format.