Account Management

• Download the Biometric Data Disclosure and Authorization Agreement
• Where can I locate my admin passcode (PIN) for the time clock?
• How do I change the account administrator?
• How do I change my login password for the Web Portal?
• How do I update the PIN/passcode for the timeclock?
• How do I update the timezone on the account?

See all 8 articles

Policy Management

• Choosing Your Minute Format
• How do I add/assign a policy to a person?
• Why can’t I add another pay period policy or pay code policy?
• How do I update or change the Date/Time/Currency/Minute format?
• Why can’t I add more than one type of policy to a person?
• Can I add time card approvals?

See all 7 articles

Punch Management

• Why can’t I view my timecard?
• How do I disable global punching?
• Why are my employee’s punches not showing on the account?
• How do I set up remote workers?
• How do I prevent an employee from clocking in before their shift?
• How do I set up Overnight/Night Shift/ Third Shift Employees?